Richeva Gensan Suites

written by Rins - Sunday, October 09, 2011 - , ,
0

Regardless the fact that I am used to being alone, I was a little nervous staying in a hotel room all by myself during the Soccsksargen Experience Tour 3. It was a first for me, during an out of town trip.



Most of the participants of the tour stayed at various hotels within General Santos City. I chose to stay at Richeva Gensan Suites, that is located at 11 Sampaguita St. It is relatively new, opened only last April 2011. I stayed here for 5 nights and the experience was satisfactory.






Richeva Gensan Suites
Richeva Gensan Suites



Richeva Gensan Suites is strategically located. It is near the national highway, City Hall, and several malls within General Santos City. It houses 26 rooms, a coffee shop, has a smoking and non-smoking lounge areas, and offers secured parking space for visitors with cars.



Rooms available are:


  • Superior Room Matrimonial - Php950

  • Superior Room Twin Bed - Php950

  • Suite Room - Php1450


Amenities include:


  • LCD TV with cable channels

  • Fully airconditioned rooms

  • Hot and Cold Shower

  • FREE Wifi or Internet Access on all rooms and lounge

  • 24 Hours Room Service

  • Standby Generator

  • Complimentary Breakfast


I stayed at Room 207, a superior room and requested for a matrimonial bed instead of 2 single beds. The rate is the same for single and double occupancy.



My experience with Richeva Gensan Suites has its ups and downs.



Thumbs down experiences:


  • Reservations - I called the hotel 2 weeks prior to my scheduled arrival to make room reservations. I rang them 2 days before my arrival and was disappointed that the personnel at the concierge could not find my name in the guest book. The Soccsksargen Experience Tour 3 was happening alongside the annual Tuna Festival and I knew it would be hard to find another hotel by then. I was persistent until the staff found my name on the guest list. Apparently, there was a slight confusion as to how my name was written.

    A Suggestion: Full names of guests should be written on the reservations logbook. Mine only got abbreviated. During the phone confirmation, the personnel kept looking for "Rina", only to find out I was listed as "R. Alcantara". Perhaps a computerized guest list would deem more efficient.





    • Richeva Gensan Suites
    Superior Room Matrimonial



  • No Complimentary Drinking Water - I was expecting this considering the room rates that Richeva Gensan Suites is offering. Alas, there was none and when I requested for one, they wanted to charge me for it. They offered me a small pitcher with their own distilled drinking water to satisfy my request. That was good enough for me.


  • No Credits - As of this posting, the hotel does not accept credit cards for payments. I personally didn't expect it. I find it really convenient to pay with a credit card, especially during travels to avoid bringing a lot of money.


    Note to self: Always inquire if hotels accept credit card payments during reservations.


  • Extra Bed - I requested for an extra during my last night at Richeva because 2 friends decided to join me. As we arrived in the evening, we just saw the mattress leaning against the wall. How much effort would it take to move the matrimonial bed to the side and lay the extra mattress beside it?


  • For Sale - Almost everything comes with a price. Complimentary drinking water is available for a fee. Defeats the purpose of being complimentary, right? An additional towel is Php50, same with asking for an additional blanket.





Richeva Gensan Suites
Superior Room Matrimonial



Thumbs up experiences:


  • Personnel - Richeva Gensan Suites have a very friendly and accommodating staff. There wasn't a day that I wasn't greeted with a smile and a friendly remark. Even the security guards were very helpful and kind. Even the concierge that I talked to over the phone during the confusion over my reservations was cordial regardless of my frustrations.


  • Clean - Everything was neat and clean! They will not clean your room unless you request for it. I only asked a day before I leave to make sure the room was freshly cleaned for my friends.


  • Peace and Quiet - The neighborhood is peaceful as Richeva Gensan Suites is located within a residential area. It was surprisingly appealing to me. If you are looking for a quiet place to stay in General Santos City, away from the busy streets, this is a good place for you. The S3X Tres Tour always had a fun-filled day. We start our day early and come back quite late. The peaceful atmosphere in the hotel made it easy for me to get a good sleep despite the few hours of slumber.



For reservations and further details, please visit Richeva Gensan Suites Facebook Page. More pictures of the hotel are uploaded in their albums. You may contact them directly for inquiries and reservations at tel. no. (083)5540410 or at their mobile nos. 09197936227 and 09323753001. You may also email them at gensansuites@gmail.com




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